Your Message Passport

Define your One Key Message

Before you can travel the world, you need a passport — unique, universally accepted proof that you are who you say you are. The same is true in marketing.

Before someone buys from you or does business with you, they need to trust you. Memorable, differentiating and authentic messaging that’s consistent at every touchpoint creates that trust.

Comprehensive Brand Message Guide

Keep everyone writing the same thing in the same way

Ideal for Businesses of All Sizes

A beautifully designed PDF for you to give to your employees, graphic designer, developers — anyone who writes on behalf of your business. Everyone will always know who you’re writing to, what you’re writing, where you’re writing, why you’re writing and how to write.

Competitive marketplace review:

  • Review of 3 competitor websites
  • Value Proposition comparison
  • Brand Personality comparison

Voice of customer analysis:

  • 3 voice of customer interviews
  • Analyze reviews
  • Analyze testimonials

Ideal client personas:

  • Ideal client #1
  • Ideal client #2

Foundational brand messages:

  • Guiding Force
  • Brand Promise
  • Unique Value Proposition
  • Brand Positioning Statement
  • One Key Message

Supporting brand messages:

  • Your brand story
  • Mission statement
  • Company boilerplate

All messaging includes preliminary US trademark search.

Brand voice:

  • 1-hour virtual session to define brand voice type
  • Vocabulary, tone and cadence defined
  • Readability level

Content style guide

STARTS AT:

$3,750

Developing Brand Messages Is Like Planning Your Dream Vacation

Your Itinerary

Through research & analysis, an in-person workshop and some super-secret methods (not really), you’ll experience my exclusive process that makes it easy and, dare I say, fun!

 

Destination (Mission Statement)
Without a destination, a trip doesn’t exist. Where is your business headed?

 

Guiding Force (Brand Essence)
Think of this as your compass. What drives everything your business does?

 

Set Expectations (Brand Mood)
What kind of trip is this? How do you want them to feel reading your content?

 

Pack Your Bags (Brand Promise & Value Proposition)
Don’t overstuff your messages! You need 2 things: value + emotion.

 

Travel Guide (Brand Voice & Tone)
Your content needs a guide. Let’s define your business personality.

 

Fellow Travelers (Competitor Research)
Others have gone before you. What can you learn from them and how are you different?

 

Who Gets a Postcard? (Ideal Target Customer)
Not everyone is going to care about your trip — or your business. What problems do you solve and for whom do you solve them?

 

Identification (One Key Message)
If the ID portion of your passport isn’t accurate, well, you can’t travel. Your One Key Message that positions you in the marketplace. And it’s essential.

Book Your Discovery Call

See if you're ready for your Message Passport.™

Happy Travelers

aka clients

Mike Hardman

We hired Jenn because our previous copywriter just couldn't capture my client's brand personality. Jenn was fantastic. Once she had all the information, Jenn perfectly expressed the essence and voice of this company. My client was amazed that Jenn was able to get results so fast when the other writer couldn't!

Mike Hardman

Hardman Group

Heather Drago

In addition to being a fantastic writer, Jenn is smart, approachable, and funny. Working with Jenn is like having another creative partner. I love that she's always learning new skills and best practices. If I could keep Jenn all to myself, I would—but I’ve recommended her services many times!

Heather Drago

Clever Girl Marketing

Andrew De Crane

Jenn is our go-to copywriter. I'm always impressed with the way she communicates with clients and can take the lead on projects to help shape content. Jenn creates momentum in our projects and makes sure the team stays up to date on crucial steps. Her certifications strengthen her credibility as a writer and marketing expert, which gives us and our clients confidence.

Andrew De Crane

Awesome Otter

Anonymous

I'm not one to mince words—Jenn is a good egg. I enjoyed working with Jenn because she brought ideas to the table. She was never just showing up or filling a slot. I needed a copywriter who was accountable, creative, and flexible, and Jenn met all my expectations. She's a pleasure to work with.

Anonymous

Advertising, PR & Interactive Agency

Kate Wirth

As an IT solutions company, we have a lot of projects. Jenn can handle it all. I love how she works with clients, conducts interviews, and comes back to the table with better ideas. She's smart, always on time, quick to reply to messages, and gives great feedback on writing. Jenn has exceeded all my expectations.

Kate Wirth

Advizex

Joanna Hardis

I heard Jenn talk about branding at a women's networking event and wanted to bring her enthusiasm to my business! Jenn helped me expand my brand to new markets, keeping me on message and simplifying my content. Jenn goes above and beyond to educate herself—working hard to understand behavioral health so she can create valuable writing.

Joanna Hardis

LISW-S